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Contact Us

Headquarter: 44-46 Giza St. Dokki, Giza, P.O Box: 298 Al-Orman

Call Center

Clients calls and inquiries are answered by customer service representatives at the (Call Center) daily from 9 am to 9 pm except on Friday and Saturday, and if the customer submits a complaint, it will be resolved within 5 working days. Call Center phone numbers: (Cell Phone: 1188 – 5777) : (landline Phone: 090071117)

SHMFF Customer Services

Branch Name

Main Branch


Zamzam Street

Branch Name

Demiyat Branch


64 Buliding Number

Working hours for the Headquarter and the branches from Sunday to Thursday are from 8:30 Am until 3:30 Pm
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